Good day.

After weeks of training I'm finally working in a process. I along with my other newbie co-workers are screening applications, that have been dropped off without an interview, for emergency food stamps. It's the beginning stage of the process and a simple one but am important one. You have to be in pretty dire need to receive emergency food stamps so we try to have them screen quickly so we can help those in need. Today it was my turn at the phone rotation and although I was a little nervous having to answer calls being so fresh at it I slowly found my footing and all went well. At fin aid I did it all the time but I by then I had to much experience at it there was nothing to be nervous about. I did get a client today that I was able to help in a hurry (not going to go into specifics) and that really was the highlight of my work day (Nova feeling better was the overall highlight overall). This is truly a reason why I like to work in fields like human service or fin aid. You get yelled at A LOT (today in fact:( almost cried) but then you have someone you help and it honestly makes the bad about the job seem not to bad. So the next time you are in an office where you are mad for whatever reason (except for those the cable company who charge too much, or when people mess with your debit cards (stupid accai berry people who WILL rot in hell) , just remember that your smile will make their day better and probably do more for you than yelling. (Except for the berry people you HAVE to yell at them for charging $89.00 and taking food out of your kids mouths. Really they won't do anything unless you them them that. Don't forget to mention the hell thing and make sure to call them over and over until they take off the charge.)